FAQ
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Ordering Questions
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| How long does will take to complete my order? |
| How & when do I provide my personalization details? |
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My baby is due in 3 months, can I place my order for announcements now?
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How much will postage be to send my invitations/photo cards?
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I ordered photo announcements, how do I send my photos to you?
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Can you use a professional photo?
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Should I edit my photo before I sent it to you?
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| Can I have my photo cards printed on cardstock instead of photo paper? |
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Shipping Questions
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How much is shipping?
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What method of shipping do you use?
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Other Questions
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What payment methods do you accept?
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Can I get a sample before I order?
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What if there is an error with my order?
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| Do you offer gift certificates? |
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If you have any additional questions that we did not answer please contact us at
laura@and-everything-nice.biz
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Ordering Questions
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| How long does will take to complete my order? |
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You will receive a proof via email within 2 business days of submitting your information and photo (if needed). After you approve your proof, please allow up to 7 days for your order to be completed. Proof approval is required on photo cards & invitations only. Shipping time is 3 business days.
If you need your order sooner please contact us prior to making your purchase at
info@and-everything-nice.biz We will provide you with rush order information and express delivery options.
Please be sure to include what you would like to order and when you need it by.
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| How & when do I provide my personalization details? |
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Personalization information can be provided on the product page when you are placing your order. Please be sure to include any changes you would like from the sample (if any). If you do not have your information at the time of purchase and prefer to provide it later please make a note on the product page that you will provide your details at a later time. We will hold your order until we receive your information.
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My baby is due in 3 months, can I place my order for announcements now?
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Yes, you can place your order and submit your payment now. Then when you are ready you can choose your design, provide us with your photos, and email your details to us.
For Pre-orders over $150, envelopes can be sent in advance for no additional shipping charges.
For Pre-orders under $150, there is a $4 fee to cover the additional shipping.
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How much will postage be to send my invitations/photo cards?
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Postage is 1 - .42 cent stamp for the following sizes... 4x6, 5x7, 4 1/4 x 5 1/2.
5x5 invitations/announcments
USPS requires an additional 14 cents postage for the 5x5 square envelopes. By request only, we can substitute the 5x7 envelopes for no charge to avoid this fee.
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| I ordered photo announcements, how do I send my photos to you? |
We offer several options for you to provide your photos.
1. Photos can be uploaded on the product page. If you receive an error that your poto is too large please email the photo.
2. You can email your digital photos to photos@and-everything-nice.biz
3. You can mail a traditional photo, please email us for a mailing address.
(Traditional photos will be returned with your completed order)
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| Can you use a professional photo? |
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Yes! We do require written consent from the photographer or studio where the photo was taken. We can only accept the original form. Copies or email submissions cannot be accepted.
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| Should I edit my photo before I sent it to you? |
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No, please send your original unedited photo.
We will make any necessary corrections including, but not limited to:
Cropping
Red Eye Correction
Converting to Black & White
Converting to Black & White, and then bringing color back in on certain elements, eyes, blanket, bow, etc.
Color Correction
Sharpen the image
Remove people/items from the background
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| Can I have my photo cards printed on cardstock instead of photo paper? |
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Yes! We offer several different cardstock options for our photo cards. The current prices are below.
Rush processing is included for no additional cost with cardstock orders!
(Printing takes 48 hours, then 2 business days for shipping)
4 x 5 1/2 Cardstock Photo Card $62.50 for 25. ($2.50 per card)
Sold in sets of 25 only. White envelopes are included. Professionally Printed on 100# slightly glossy coverstock.
We offer several options for the back side on these cards:
Blank - White
Blank - Coordinating Color
Coordinate with the front including optional text and additional photos.
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5x7 Cardstock Photo Card $71.25 for 25. ($2.85 per card)
Sold in sets of 25 only. White envelopes are included. Professionally Printed on 100# slightly glossy coverstock.
We have several options for the back side on these cards:
Blank - White
Blank - Coordinating Color
Coordinate with the front including optional text and additional photos.
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5x5 Cardstock Photo Card $71.25 for 25. ($2.85 per card)
Sold in sets of 25 only. White envelopes are included. Professionally Printed on 100# slightly glossy coverstock.
We have several options for the back side on these cards:
Blank - White
Blank - Coordinating Color
Coordinate with the front including optional text and additional photos.
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Shipping Questions
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| How much is shipping? |
Shipping is a flat rate of $7.99 for all U.S. orders. For International or Rush orders please contact us for a shipping quote at info@and-everything-nice.biz
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| What method of shipping do you use? |
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For U.S. orders we use USPS Priority Mail, which takes 3 business days.
Photo card rush orders are shipped via UPS, which takes 2 business days.
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Other Questions
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| What payment methods do you accept? |
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We accept Visa, Mastercard, American Express and Discover
Paypal
Money orders & checks (Personal checks will be held for 4 days before an order is started)
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| Can I get a sample before I order? |
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Yes, we can send a printed sample for invitations & announcements only. Samples are limited to 1 per person. The sample is a generic sample with no personalization information. There is a fee for additional samples.
Please contact us at info@and-everything-nice.biz
Be sure to include the following - Name, Address, What item you would like a sample of. Please allow up to 10 days for samples.
If you would like to receive a free email sample using your photos & information please follow the instructions at this link http://and-everything-nice.biz/shop/request-a-free-proof/info_25.html
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| What if there is an error with my order? |
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After a proof has been approved we cannot reprint your order unless there is a printing error made by us. If there is a printing error we will reprint your order using the original processing option chosen on your order.
Color varitations:
The color on your printed order can be different depending on the settings on your monitor. Our monitors are calibrated to our printers settings so that the colors we see match what is printed. There is unfortunately no way for us to adjust the online versions as every customers monitor is different.
If there is a typo/spelling error:
Orders with a Proof: We will unfortunately not be able to reprint your order after a proof has been approved. Please double check all spelling and details on your proof to ensure accuracy.
Orders without a Proof: If there is a spelling error/typo and the spelling error/typo was provided by the customer we will not be able to reprint your order. Please double check your spelling/details when you provide your details, we copy & paste all details provided by customers.
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| Do you offer gift certificates? |
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If you have any additional questions that we did not answer please contact us at
info@and-everything-nice.biz
We will contact you within 48 hours.
We respond to ALL emails.
If you do not get a response please check your spam box
or re-submit your comment/question.
If you re-submit your question please inlude your phone number so we can contact you by phone if needed.
Email will be our primary method of contact.
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